Privacy Policy

Last updated: July 17, 2026

1. Introduction

CSRise ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

This policy complies with the Nigeria Data Protection Regulation (NDPR) and the Nigeria Data Protection Act (NDPA) 2023.

2. Information We Collect

2.1 Personal Information

  • Name, email address, phone number
  • Organization details (for corporate users)
  • Bank account information (for transactions)
  • Identity verification documents

2.2 Usage Data

  • IP address, browser type, device information
  • Pages visited, time spent on pages
  • Transaction history

3. How We Use Your Information

  • To provide and maintain our services
  • To process transactions and manage your account
  • To send you updates and notifications (with your consent)
  • To improve our platform and user experience
  • To comply with legal obligations

4. Your Rights Under NDPR

You have the following rights:

  • Right to Access: Request a copy of all your personal data
  • Right to Rectification: Correct inaccurate or incomplete data
  • Right to Erasure: Request deletion of your account and data
  • Right to Object: Opt-out of marketing communications
  • Right to Portability: Export your data in a machine-readable format
  • Right to Complain: File a complaint with NITDA

5. Data Retention

  • Active accounts: Indefinite (until you request deletion)
  • User-requested deletions: 30-day grace period, then permanent
  • Completed projects: 7 years (regulatory requirement)
  • Financial transactions: 7 years (audit requirement)
  • Audit logs: 5 years

6. Data Security

We implement industry-standard security measures to protect your data, including encryption, secure servers, and regular security audits.

7. Cookies

We use cookies to enhance your experience. You can manage your cookie preferences in your account settings.

8. Contact Us

For questions about this policy or your data rights, contact our Data Protection Officer:

9. Changes to This Policy

We may update this policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.